1. Returns
- We accept returns only for damaged, defective, or incorrect items.
- Return requests must be raised within 48 hours of delivery.
2. Exchange
- Exchanges are subject to stock availability.
- Exchange requests are applicable only for size or defective issues.
3. Conditions for Return/Exchange
- Product must be unused, unwashed, and in original packaging.
- Tags and labels must be intact.
4. Reverse Pickup
- Reverse pickup may be arranged depending on serviceability.
- In some cases, customers may be asked to self-ship the product.
5. Refund or Exchange Approval
- Approval is subject to quality check once the product is received
- To initiate a return or exchange, please email us at vibhi@kavicha.com with your order number and images.